Refund Policy

Thank you for shopping with us! We are committed to ensuring your satisfaction with every purchase. If you are not entirely satisfied, we’re here to help.

Eligibility for Refunds

Refunds are applicable under the following conditions:
- The product is damaged, defective, or incorrect upon delivery.
- The product is unused and in its original packaging with all tags and labels intact.
- The return request is made within [insert refund eligibility period, e.g., 7 or 15 days] of receiving the product.
Refunds are not applicable for:
- Products purchased on sale or as part of special promotions.
- Personal care items, intimate wear, or customized products unless they are damaged or defective.

Refund Process

To initiate a refund, please contact our customer support at [insert email/phone]. Provide your order number, reason for return, and supporting evidence (such as photos for damaged items).
Upon approval of your request, you will be instructed on how to return the product.
Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.

Refund Timeline

Approved refunds will be processed within [insert time frame, e.g., 7–10 business days] after the returned product is inspected.
Refunds will be credited to the original payment method used during purchase. For COD orders, refunds will be processed to your bank account after confirmation of details.

Shipping Charges

Shipping charges for returning the product are non-refundable unless the item delivered was damaged or incorrect.
For eligible refunds, we may provide a return shipping label or reimburse return shipping costs as applicable.

Cancellation Refunds

Orders canceled before shipment are eligible for a full refund.
Orders canceled after shipment may incur a cancellation fee, and the shipping cost will not be refunded.

Contact Us

If you have any questions or concerns regarding our refund policy, please reach out to our support team at [samyak.as12@gmail.com].